About Us

Groll Technology Solutions was launched in 2002 by Dieter Groll, who was washed ashore in Provincetown in 1994.  Dieter's experience includes over nineteen years of architecting, developing and delivering computer solutions to meet complex business needs. 

His corporate experience includes Kana Software (formerly Silknet Software) as Associate Director of Technology Services, where he was the technical architect for a number of large-scale web-based customer service initiatives for major companies including GE Capital, Sprint PCS, Office Depot and Priceline.com.

Before Kana, he was employed as a Principal Consultant with Clarify, Inc., where he was responsible for the implementation and integration of Clarify's customer relationship management (CRM) applications.  His work at Clarify reached more than 30 major clients, including Xerox, Motorola, GE, and Digital Equipment Corporation, and earned him Clarify's "Star Contributor Award".  He successfully implemented the company's first international projects on two continents, namely Siemens AG in Europe and Telstra in Australia.

Prior to Clarify, Dieter worked for Andersen Consulting (now Accenture) as a member of their Technology Integration Services organization. 

Dieter holds a degree in Computer & Systems Engineering from Rensselaer Polytechnic Institute.  He is certified both as a Microsoft-Certified Technology Specialist (MCTS), and as a Microsoft Small Business Specialist.

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